About Us

Testimonials

See what our customers have to say about us

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Paula: You are a God-send to us anxious but excited travelers! Thank you for everything you have done for us! We'll keep your number handy and recommend you to others! L. and P. 2/2011

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Aloha, Paula! Just a quick note to let you know that we had a fantastic trip. We are already looking forward to a return trip someday. More later..... but Mahalo for all your help. Everything was well organized and details were so easy, as though you had paved the way for us. M. and S. 5/2011

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I just wanted to let you know we had a wonderful trip. Thanks for all you did to help us. We will use you again and we will recommend you to others. 2011

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Paula, We were so pleased with every aspect of our trip that you planned for us. We had to make our reservations at the last minute, and you speedily had plane and car reservations for us at a better price than we would have been able to get ourselves. We also appreciated the personal service you gave us. You thought of many things that we would not have considered. After we arrived to the East Coast, the twenty inch snowfall kept us from getting back to the airport in Baltimore. We called and called the airline's line and they were not available. The same is true about their online site. I called you and you called us back quickly with everything rescheduled. Everyone at the house was impressed by the quality of your work. You are a pro! Thank you. S. and B. 12/2010

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You saved us a lot of money. And the job got done quickly with good follow through to coordinate two trips. 12/2010

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Thank you very much for putting a bunch of us together for one of the best vacations we've been on mainly because we were with Christian friends. Thank you, thank you for your attentiveness to detail. You couldn't have done better. 2/2012

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Thank you with respect to the way you helped craft and put together a breathtaking and memorable trip for both of us, beginning with the berries you sent, which were an absolutely incredible delight! While we have been on multiple vacations before, only has our trip to Ireland on our honeymoon come even close to the level of fun and relaxation we experienced during our 10th anniversary celebration. The way you brought together the information for us on every detail from a superbly located hotel (each night a saxophonist playing Beatles tunes put us to sleep) to your fantastic granularity with helping learn about the public transportation system displayed your consummate dedication to taking care of us. The highlight of our trip was the restaurant you obtained reservations for us, Fleur de Lys, and our opportunity to meet a personal hero, Chef Hubert Keller (who has been on Top Chef Masters and other culinary shows).N. and C. 9/2012

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Our paddle boat cruise was great fun. We even had a calliope on board! All of the passengers were 65 or older. The folks on board were well educated, had traveled extensively, had led interesting lives, and were a pleasure to be with. The shore excursions were carefully planned and the buses were very comfortable. We very much enjoyed the lectures given by the ship historian. There was some sort of entertainment every evening. A highlight of the trip for us was traversing several locks. I had never been through a lock before and it was a fascinating process. One lock raised us 110 feet. Amazing! All the arrangements that you made for us were very much appreciated. All in all, it was a fun trip. We had a good travel agent and we will use her services again! R. and R. 9/2012

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Thanks so much for all of your help in coordinating a wonderful honeymoon! Everything went incredibly smoothly and it was a very relaxing and enjoyable visit... M and S 4/2013

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...We are thankful for your help. ... There are a lot of details to take care of and you have covered everything. I also appreciate your itemization of all the charges. We are really looking forward to this cruise, it is somewhere we have never been to, but have always wanted to go. This will be a dream come true for us.... R and D 11/13

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Thank you again for all your assistance with the trip--it would have been utter chaos without you! K and J 11/2013

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Dear Paula , our trip was amazing. Thank you for all your attention to detail . Your very good at what you do. Everything went great. We gave you small time frame and you made it work. I would highly recommend you to anyone and everyone ! C and S 1/14

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We arrived home safely. All our travel went well. We had a VERY wonderful time. ...All our excursions went well. ... ..It was the most spectacular vacation we have ever experienced. Thank You for arranging all the treats, birthday celebration, chocolate strawberries, wine, etc. We very much enjoyed all !... Thanks again for all your hard work in planning everything over many months. It is very much appreciated. D and L 7/2014

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We just wanted to let you know that we made it to our destination and back home again safely and very happy with all the travels, accomodations and excursions. It was a beautiful vacation in a unique country. .....Thanks again for all your help in planning the trip, all the little extras you sent us to make the trip fun and painless, and the nice welcome home packet that was waiting in our mailbox as we arrived back. God bless your detailed work for anyone who chooses to use you as their travel agent, we certainly will not hesitate to spread the word about your company! M and R 2/2015

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...we had a wonderful vacation, Paula. Thank you - thank you - for the arrangements, and for your thorough understanding of the travel business. You asked some essential questions that helped me process what we really wanted, and helped us achieve a vacation which made lifelong memories for the two of us. It was positively marvelous, and we SO appreciate your assistance and expertise. SO - if you ever need a recommendation, please keep us in mind. Know that we'll be keeping you in mind on the other end! :) S & S 8/2015

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I did receive the trip folder! It was like Christmas! Thank you so much for putting so much thought and care into putting it all together and then even wrapping it up! It was truly a present! :) ....I’m sure everything is perfect. You have an incredible attention to detail! Y 4/2016

Please email your feedback to: askpaula@poinsettiatravel.com

Give the Gift of Travel!

There's no better gift than that of a new destination, vacation retreat or cultural experience.

"To travel, to experience and learn: that is to live." - Nepalese mountaineer, Tenzing Norgay

Travel vouchers are available for any amount and can be used for any service or travel booking we offer. Contact our Travel Specialists to help you discover our many vacation and travel options. Our vouchers are flexible, easy to use and can be customized for any occasion. The possibilities are endless!

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We value your privacy. As such, we understand that making purchases online involves trust on your part. We take that trust seriously and make it our highest priority to ensure that your personal information is held in the strictest confidence.

  • Our agency retains only that information which you voluntarily give to us.
  • We use your personal information only for the purpose of responding to and processing your travel request.
  • We will only share your personal information with authorized suppliers that perform specific functions on our behalf as required by you.
  • We will not ever sell your personal information to any third party.
  • We provide you with the choice and the control over the collection and use of your personal information. You may update, correct or remove your personal information at any time.
  • We make this Privacy Policy available to you on our home page and at every point where personal information is being requested.
  • And, to provide you with the best available quality service; your call may be recorded.

The information we collect

This notice applies to all information collected or submitted on this website. On some pages, you can purchase travel, make travel requests, and register to receive marketing specials. The types of personal information collected on these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you would like to refer a friend to our agency, you will need to submit that individual's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Email address
  • Phone Number

Traveler profile information

We collect personal information in the form of a profile when a reservation is made. In addition to personal information, we may also collect personal preferences such as seat requests, special meal requests, frequent flyer programs and membership numbers.

If you are purchasing travel for someone other than yourself or for someone who is accompanying you on travel purchased through us, we may collect personal information about that individual also. Please obtain the consent of other individuals prior to providing us with their personal information.

The way we use information

We use the information you provide about yourself when placing a travel reservation only to complete your request. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to confirm a reservation and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete your travel request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our marketing specials as well as updates on new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. You can unsubscribe from this service by either sending an email with "unsubscribe" in the subject line through our Contact Us page that includes your associated email address and street address or by following the instructions on the email you receive.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Use of cookies

When you visit our site, we may place a "cookie" on your personal computer. A cookie is a small data file that is transmitted between computers to help us recognize you when you return to our website. Any information stored in the cookie is encrypted, so no one can view the data it contains through unauthorized access to your computer. Most Internet browsers automatically accept cookies. You can, however, instruct your browser to stop accepting cookies or to prompt you before accepting a cookie from any site you may visit.

We may also have third-party advertisers on our site. The third-party advertisers are required to perform a rigorous approval process to ensure a secure site structure. No personal information about you is shared unless you give us permission to do so. Third-party advertiser may use anonymous information about your visits to their site in order to provide advertisements about travel-related goods and services in which you may be interested.

How you can access or change your personal information

You can access all your personally identifiable information that we collect online and maintain by reviewing My Profile information. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Children

Any minor - under the age of 18 - is not eligible to register for or use the services of this website. We encourage parents to play a central role in their child's online activities and should monitor the sites visited to ensure the child's privacy is being protected.

Changes to our privacy policy

This Privacy Policy was produced and posted on September 29, 2003. We reserve the right to modify or amend this Privacy Policy at any time and for any reason. If changes are of a material nature, we will prominently display those changes prior to implementing the change.

How to contact us

Should you have other questions or concerns about these privacy policies, please contact us.

Partnerships for Success

We operate with high integrity. We've got your back.

ARC

The Airlines Reporting Corporation is an airline-owned company offering travel products and services, ticket distribution and settlement through a variety of channels in the United States, Puerto Rico and the U.S. Virgin Islands. ARC is the information hub of the $85 billion travel industry.

ARTA

Association of Retail Travel Agents - Designed to be the one-stop resource for professional travel retailers, ARTA has agent tools, columns and articles on selling travel and the travel business.

ASTA

American Society of Travel Agents is the world's largest association of travel professionals. Their 20,000-plus members include travel agents, tour operators, cruise lines, hotels, car rental companies, etc. They are the leading advocate for travel agents, the travel industry and the traveling public.

CLIA

Cruise Lines International Association - the official trade organization of the cruise industry, Cruise Lines International Association (CLIA) also works in partnership with nearly 17,000 affiliated travel agencies throughout North America to ensure the highest caliber of cruise sales expertise and service for cruise vacationers.

Virtuoso Travel Network

Virtuoso is a network of the best luxury travel agencies with more than 15,200 members worldwide. They represent the best of the best in travel, with an extensive portfolio of preferred partners. Members of the consortium have access to global connections and VIP status with various travel suppliers.

IATA

International Air Transport Association - Originally founded in 1919, IATA brings together approximately 265 airlines, including the world's largest. Flights by these airlines comprise more than 95 percent of all international scheduled air traffic.

IATAN

International Association of Travel Agents Network - IATAN's mission is to promote professionalism, administer meaningful and impartial business standards, and to provide cost-effective products, services and educational programs that benefit the travel industry.

NACTA

The National Association of Career Travel Agents (NACTA) is the foremost Travel Industry Association dedicated to providing the finest education, training, networking and representation in support of Career Travel Consultants.

PATH

The Professional Association of Travel Hosts, Inc. (PATH) is the only travel industry association with a membership comprised of the leading top U.S. Host Agencies. Members adhere to strictly enforced operating standards and business practices.

ASTA

American Society of Travel Agents - ASTA's Green Program consists of educational and promotional resources that enable travel agents and suppliers to increase their knowledge of travel's impact on the environment and highlight to consumers their commitment to keeping travel an environmentally friendly business.